Terms and conditions.

Services

Extra Time PT provides online performance training through Extra Time Online, performance nutrition guidance through Extra Time Fuel, combined training and nutrition coaching through Extra Time Combined, and 1:1 in-person coaching. Coaching is structured around individual athletes and is generally delivered in four-week phases.

Billing and cancellation

• Online, Fuel and Combined services are provided through recurring monthly subscriptions.
• 1:1 coaching may be purchased as a one-off session or through a recurring monthly coaching package.
• Monthly subscriptions renew automatically each month from the client's initial payment date until cancelled.
• Subscriptions can be cancelled at any time and remain active until the end of the current paid billing period.
• Once cancelled, no further subscription payment will be taken unless the client subscribes again.
• Coaching begins after the required payment and relevant intake or onboarding process have been completed.

1:1 coaching

1:1 coaching packages are based around Extra Time PT's four-week coaching phases. A £45 one-off taster session is also available.

• £172/month – 4 sessions / 1 per week
• £328/month – 8 sessions / 2 per week
• £468/month – 12 sessions / 3 per week
• £592/month – 16 sessions / 4 per week

1:1 cancellations

1:1 sessions require at least 48 hours' notice to cancel or reschedule. Late cancellations or non-attendance may be charged in full.

Refunds and consumer rights

Refund requests will be considered where appropriate in light of the service purchased and the circumstances. Nothing in these Terms and Conditions affects applicable statutory consumer rights.

Client responsibilities

Clients must provide accurate information, disclose relevant injuries or health concerns, communicate relevant changes promptly, follow coaching guidance responsibly and train within their own capability. Clients should respect Extra Time PT communication hours of 8am to 8pm. Programmes are individual and must not be shared or resold.

Health

Clients remain responsible for disclosing relevant information and participating safely. Please read the dedicated Health Disclaimer.

Nutrition

Extra Time Fuel provides general performance nutrition guidance and education. It does not constitute medical advice, diagnosis, treatment or clinical dietetic advice. Please read the dedicated Nutrition Disclaimer.

No guarantees

Coaching supports performance development, but no specific performance, injury-prevention, body-composition or other outcome is guaranteed. Results depend on factors including consistency, adherence, individual circumstances and matters outside the coach's control.